Gaming should always be a source of entertainment, not stress. At money game, we are committed to giving every Filipino player the tools and information they need to keep their experience safe, balanced, and enjoyable. This page outlines our responsible gaming principles and the practical steps you can take right now.
These are the core principles that guide how money game approaches player wellbeing — clear, practical, and built around the needs of Filipino players.
All players must be at least 21 years old to register and play on money game, in line with Philippine gaming regulations. We verify age during registration and may request supporting documents before processing your first withdrawal. This requirement exists to protect young people from the potential harms associated with gambling. If we have reason to believe an account belongs to a minor, it will be suspended immediately pending review. We take this obligation seriously and encourage parents and guardians to use device-level parental controls as an additional layer of protection.
Setting a personal budget before you start playing is one of the most effective ways to keep gaming enjoyable. money game allows you to set daily, weekly, or monthly deposit limits directly from your account settings, giving you full control over how much you spend. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. We recommend reviewing your limits regularly and adjusting them to reflect your current financial situation. Never chase losses by increasing your deposit limit — if you feel the urge to do so, take a break and reach out to our support team at [email protected].
Losing track of time is easy when you are engaged in sports betting or live casino games, which is why money game provides optional session time reminders. You can set an alert to notify you after a chosen period of continuous play, prompting you to take a break and reassess. Regular breaks help you stay clear-headed and make more considered decisions about your gaming activity. We also display your total session duration in your account dashboard so you always have a transparent view of how long you have been playing. Taking short, regular breaks is a simple habit that makes a significant difference to your overall gaming experience.
If you feel that your gaming is becoming difficult to manage, you can request a self-exclusion period through your account settings or by contacting [email protected]. Self-exclusion options range from a short cool-off period of 24 hours to a longer exclusion of up to 12 months or more. During an exclusion period, your account will be suspended and you will not be able to log in, deposit, or place bets. We will also remove you from any promotional communications for the duration of your exclusion. Self-exclusion is a confidential process and our team will handle your request with care and without judgement.
Transparency about your own gaming behaviour is a powerful tool for staying in control. Your money game account includes a full history of your bets, deposits, withdrawals, and session durations, all accessible from your account dashboard at any time. Reviewing this history regularly helps you spot patterns that may indicate your gaming is becoming less recreational and more compulsive. If you notice that you are spending more time or money than you intended, treat it as an early signal to adjust your limits or take a break. Our support team is always available to help you interpret your activity data and suggest appropriate next steps.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming helpline, and organisations such as Gamblers Anonymous Philippines offer peer support and counselling. You can also reach our internal responsible gaming team at any time by emailing [email protected] — we will respond promptly and connect you with the right resources. Seeking help is a sign of strength, not weakness, and the earlier you reach out, the easier it is to regain control. You do not have to manage this alone.
Problem gambling can develop gradually and is not always easy to identify in yourself. Being aware of the common warning signs is the first step toward addressing them before they become serious. If any of the following apply to you, we encourage you to use our self-exclusion tools or contact our support team without delay.
Ask yourself these three questions before every session:
If you cannot answer yes to all three, consider stepping away and returning when you are in a better headspace.
Reach our responsible gaming team at [email protected]. We are here to listen, help you access the right tools, and point you toward professional support services available across the Philippines.
Responsible gaming starts with the right mindset and the right platform. Explore our FAQ for answers to common questions, or head to your account to review your current limits and session settings. New to money game? Create your account today and start your journey with responsible gaming built in from day one.